FAQs

Loonen water has a refreshing natural flavor, with no chemical aftertaste or artificial mineral sharpness. Customers often describe our water as clean and crisp, with a purity you can actually feel. Unlike some filtered and processed waters, Loonen retains the spring-sourced balance of minerals and electrolytes your body craves.

Tap water often contains disinfection byproducts (DBPs), which are compounds that form when disinfectants react with organics in water during treatment. These byproducts, including trihalomethanes (THMs) and haloacetic acids (HAAs), have been linked to long-term health risks and are notoriously difficult to filter out once they form, even with advanced home systems.

That’s why we avoid chemical disinfection entirely and start with a pristine spring source, rather than trying to filter out these by-products after they’ve formed.

Our water is transported in sealed stainless steel tankers, flows through stainless steel lines, and is purified with a proprietary, non-chemical process. It never touches municipal infrastructure or plastic. The result is an ultra-pure baseline, then tastefully remineralized with lab-tested ingredients of the highest quality — clean, balanced, and certified by independent third parties.

Always glass, never plastic. Glass is the safest choice for preserving purity and avoiding microplastic contamination. Exclusive glass bottling aligns is a part of our commitment to sustainability and health-first packaging. It’s better for you, and better for the planet.

Every bottle of Loonen is secured in a custom-fit protective insert, and shipped in durable recyclable boxes designed to prevent damage. In the rare event of breakage, Amazon is quick to handle refunds and replacements.

To preserve energy efficiency and minimize waste, Loonen ships at room temperature in cases of 6. We recommend refrigerating before drinking for optimal taste, but the water maintains its purity and great flavor at all temperatures.

All orders of Loonen are protected by Amazon’s guarantee, and damaged products are quickly refunded or replaced. Please contact Amazon directly and include photos for ease of resolution.

Loonen is sourced from deep mountain springs in Southern California, which meet strict safety, quality, and environmental criteria. We selected the range and region for its exceptionally low contaminant profile and natural mineral balance. We work closely with our source to ensure purity over time.

All Loonen water is third-party tested for over 350 contaminants, including PFAS, heavy metals, pharmaceuticals, nitrates, and microplastics. The results are verified and publicly available so you never have to guess what’s in your water.

Loonen’s spring source contains natural minerals. The water goes through a proprietary purification process to remove any harmful contaminants — including PFAS, microplastics, heavy metals, nitrates and pharmaceuticals. After filtration, we tastefully restore the water’s mineral profile using a precise, food-grade process that mirrors the original composition of the high-quality natural spring water. Every bottle delivers clean, balanced hydration — nothing harmful left behind, and nothing essential missing.

Loonen is packaged in high-quality recyclable glass. Plastic is never used in bottling nor processing. Our water comes from pristine mountain springs, carefully selected for purity, not prestige. Our flexible, low-impact supply chain means we never overtap any one source. Every part of our process is designed to protect human and environmental health. That's The Loonen Standard.

Our cap is aluminum with a PFAS-free, BPA-free liner that creates a clean, food-grade seal. It’s unpainted and uncoated, avoiding the microplastic shedding linked to decorative finishes. Each cap is rinsed twice in a closed-system cap wash before sealing, so nothing unwanted touches your water.

We work with leading ISO-accredited labs that specialize in water quality and contaminant testing. All test results must meet the most rigorous non-detect thresholds for PFAS, microplastics, heavy metals, nitrates, and pharmaceuticals. We publish all testing data to ensure full transparency — no proprietary claims, no hidden numbers.

Loonen is the first bottled water that starts with purified spring water - not municipal sources with disinfection byproducts, and not untreated spring water that can carry modern contaminants. Our water undergoes a proprietary, non-chemical purification process that preserves its natural character while ensuring total safety and consistency.

Loonen pairs that foundation with third-party purity certification, PFAS-free test results, glass-only packaging, and complete ingredient transparency.

The result is a U.S. based, sustainable option with obsessive quality control, exceptional taste, and total openness. With proof, not promises, Loonen stands apart.